Frequently Asked Questions

Every 20 minutes from 5:00 AM – 2:00 AM. There’s a walking route to the terminals outside of those times.

Why, yes, we do. Park & Call is where you can wait for free in your vehicle for up to 30 minutes. If you need to wait longer, we offer our Hourly Lot.

ADA spaces in all our lots are located along protected walkways. Regular rates apply. Look for the ADA symbol and signage.

You can park in any of our lots for up to 30 days. We don’t offer parking stays beyond that. We like to keep a tight watch on our lots, so any vehicles left for more than 30 days are towed and impounded.

Yes, you can. We base the parking rate on the number of spaces your vehicle occupies.

We got you. Call us anytime at 510-563-3200, or use one of the call boxes in the lots. We’ve got a jump starter for your dead battery and a golf cart to assist us in locating your car.

We don’t have a tow truck on location, and for liability and safety reasons, we cannot break into your vehicle. However, we’ll get your tow truck driver or lockout technician in and out of the parking lot with ease. Call us at 510-563-3200, or use one of the call boxes in the lots. Just a thought: Try calling your insurance company to see if your policy has coverage for towing or lockouts.

Here’s what we do: Regular patrols by airport staff, 24/7 video surveillance, a sheriff on-airport, and fully fenced-in lots.
We need you to: Lock your vehicle, remove all valuable items, and hide anything else before heading to the Terminals.

There are a few ways: pull up to the kiosk at the exit and talk to one of our friendly parking staff OR use the handy “Credit Card In and Out” process where you insert a credit card when you enter (you won’t get a ticket) and then use the same credit card when you leave. That’s it. Swipe, swipe, and off you go! Oh, but “Credit Card In and Out” CAN NOT be used with parking coupons, vouchers, or promotions.

Cash, VISA, MasterCard, Discover, American Express, NFC Payments (Apple Pay, Google Pay, Samsung Pay), and even Diners Club.

Nope. The price you see is the price you pay. We don’t charge additional fees or extra taxes.

All pricing already includes the 18.5% City of Oakland Parking Tax.

Fill out the form here, and we’ll email you a copy of your transaction.

You can park in any of our lots for up to 30 days. We don’t offer parking stays beyond that. We like to keep a tight watch on our lots, so any vehicles left for more than 30 days are towed and impounded.

We prefer to keep the EV stalls open for electric vehicles that need to recharge.

It depends on the type. We provide Level 2 cords in Premier, Daily, and Economy Lots and one legacy Small Paddle Inductive cord in the Economy Lot only. If you need Level 1 charging, it’s available in the Premier Lot, but please bring your own cord.