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Frequently Asked Questions

GENERAL
How do I reserve a space?

No need! We created enough space to park for you and your friends. Call us anytime at 510-563-3200 to check on real-time availability.

When do the Economy Lot shuttles come?

(The Economy Lot is temporarily closed).
Every 10-15 minutes. If you need a shuttle between 2:00 AM – 5:00 AM, they are available on demand by calling 510-563-3890, or by using the call boxes in the lot. We’ll send a shuttle right out. There’s no charge for this service.

Do you have a short-term waiting area?

Why, yes, we do. Park & Call is where you can wait for free in your vehicle for up to 30 minutes. If you need to wait longer, we offer our Hourly Lot.

Do you have ADA parking?

ADA spaces in all our lots are located along protected walkways. Regular rates apply. Look for the ADA symbol and signage.

How long can I leave my car?

You can park in any of our lots for up to 30 days. We don’t offer parking stays beyond that. We like to keep a tight watch on our lots, so any vehicles left for more than 30 days are towed and impounded.

Can I park a motorhome, RV, or motorcycle?

Yes, you can. We base the parking rate on the number of spaces your vehicle occupies.

Jumpstarts, lost cars – help!

We got you. Call us anytime at 510-563-3200, or use one of the call boxes in the lots. We’ve got a jump starter for your dead battery and a golf cart to assist us in locating your car.

I’m locked out or I need a tow truck – help!

We don’t have a tow truck on location, and for liability and safety reasons, we cannot break into your vehicle. However, we’ll get your tow truck driver or lockout technician in and out of the parking lot with ease. Call us at 510-563-3200, or use one of the call boxes in the lots. Just a thought: call your insurance company to see if your policy has coverage for towing or lockouts.

Tell me about parking lot security?

Here’s what we do: regular patrols by airport staff, 24/7 video surveillance, a sheriff on-airport, and fully fenced-in lots.
We need you to: lock your vehicle, remove all valuable items, and hide anything else before heading to the Terminals.

How do I pay for parking?

There are a few ways: pull up to the kiosk at the exit and talk to one of our friendly parking staff OR use the handy “Credit Card In and Out” process where you insert a credit card when you enter (you won’t get a ticket) and then use the same credit card when you leave. That’s it. Swipe, swipe, and off you go! Oh, but “Credit Card In and Out” CAN NOT be used with parking coupons, vouchers, or promotions.

What types of payment do you accept?

Cash, VISA, MasterCard, Discover, American Express, NFC Payments (Apple Pay, Google Pay, Samsung Pay), and even Diners Club.

Are there any extra fees or charges?

Nope. The price you see is the price you pay. We don’t charge additional fees or extra taxes.

What about taxes?

All pricing already includes the 18.5% City of Oakland Parking Tax.

How do I get a copy of my receipt?

Fill out the form here, and we’ll email you a copy of your transaction.

EV CHARGERS
Where, what kind, and how much?
Lot Section Types Max. EVs Cost
Premier G2, J2, K2 7 ports* for J‐1772‐compliant Level 1 (120V)

8 cords for Level 2 (208V)

15 Free
Daily L6 2 cords for J‐1772‐compliant Level 2 (208V) 2
Economy M1 2 cords for J‐1772‐compliant Level 2 (208V)

1 cord for legacy Small Paddle Inductive (208V)

3
*Level 1 cords are not provided
All EV Charging is FREE
Lot & Section Types Max. EVs
Premier
G2, J2, K2
7 ports* for J‐1772‐compliant Level 1 (120V)

8 cords for Level 2 (208V)

15
Daily
L6
2 cords for J‐1772‐compliant Level 2 (208V) 2
Economy
M1
2 cords for J‐1772‐compliant Level 2 (208V)

1 cord for legacy Small Paddle Inductive (208V)

3
*Level 1 cords are not provided
How long can I park my car in an EV stall?

You can park in any of our lots for up to 30 days. We don’t offer parking stays beyond that. We like to keep a tight watch on our lots, so any vehicles left for more than 30 days are towed and impounded.

Can I park my car in an EV stall and choose not to plug in to charge?

We prefer to keep the EV stalls open for electric vehicles that need to recharge.

Do I need to bring my own charging cord?

It depends on the type. We provide Level 2 cords in Premier, Daily, and Economy Lots and one legacy Small Paddle Inductive cord in the Economy Lot only. If you need Level 1 charging, it’s available in the Premier Lot, but please bring your own cord.

Lot Section Types Max. EVs Cost
Premier G2, J2, K2 7 ports* for J‐1772‐compliant Level 1 (120V)

8 cords for Level 2 (208V)

15 Free
Daily L6 2 cords for J‐1772‐compliant Level 2 (208V) 2
Economy M1 2 cords for J‐1772‐compliant Level 2 (208V)

1 cord for legacy Small Paddle Inductive (208V)

3
*Level 1 cords are not provided
All EV Charging is FREE
Lot & Section Types Max. EVs
Premier
G2, J2, K2
7 ports* for J‐1772‐compliant Level 1 (120V)

8 cords for Level 2 (208V)

15
Daily
L6
2 cords for J‐1772‐compliant Level 2 (208V) 2
Economy
M1
2 cords for J‐1772‐compliant Level 2 (208V)

1 cord for legacy Small Paddle Inductive (208V)

3
*Level 1 cords are not provided
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