Terminal Improvement Program Mission Statement

The Port of Oakland intends to reconstruct the passenger terminal facilities at Oakland International Airport to serve as a major gateway to Oakland and the East Bay and North Bay Regions, with a cost conscious approach, to provide convenient, cost effective facilities with the realization that the theme of the terminal complex should reflect the diversity of the communities served. The complex will be designed to be aesthetically attractive and should present the user with a series of interesting and unique experiences. The use of art in the construction of the complex will be a priority. This terminal complex shall be functional, constructable and maintainable for all users and shall be appropriate to handle the increasing passenger traffic through the initial years of the 21st century. The Airport acknowledges itself as a “best value” airport and as such, these facilities must be built in compliance with the established budget using an open process where information is shared by all. During construction, existing airport operations must be maintained with only the most necessary service disruptions. To the greatest extent economically possible, commercial opportunities for local businesses will be maximized, consistent with Port Policies throughout all aspects of the program. Adherence to the above will create a safe, cost effective and secure terminal complex that provides the maximum in customer service to the users of the Airport.

As Adopted by the Board of Port Commissioners August 31, 1999